The entire staff is personable and professional. The staff at the desk are welcoming and seem dedicated to making my visit comfortable and productive. The staff giving the initial eye tests were considerate and complete. The wait time in the exam room was a bit long, but it was worth it. Dr. Bishop does, what I believe to be, exacting work and has a manner that informs in a neutral and very informative way. Beto is always willing to go to great lengths to work with me and is very professional. Everyone I happen upon in the office seems engaged and ready to take some time to help. The entire experience is positive and top notch.